Shipping Policy

**Free shipping will be given to orders over $100 with destination in the USA.** This applies to standard shipping only and does not apply if you request expedited shipping.

Please allow up to 2 business days (Monday-Friday) for your order to be shipped, and 2-5 days for your order to arrive. If you need an item sooner, please contact us directly and we will do our best to arrange.

Once the package leaves our store, we cannot guarantee shipping times. Please notify us directly if you believe the contents of the package were damaged during shipping, or if the package has not arrived, and we will file an insurance claim.

Once an order has shipped it cannot be canceled. Please contact us right away if you have any questions or concerns with your order. Return shipping labels will be paid by the customer. Woof Caps will provide you the shipping label directly once payment is made.